ACCOUNT REINSTATEMENT
eBay account suspended? Get your appeal done properly
A restricted account puts your income at risk. We review what eBay told you, work out what likely happened, and prepare a clear, evidence-backed appeal. We cannot promise reinstatement, because eBay decides, but we can make your case as strong as possible.
What we do
- Notice review. We read the eBay email and your account messages to pinpoint the exact policy and the affected listings or orders.
- Root cause analysis. We identify what most likely triggered it: performance, policy, IP report, verification or account links.
- Evidence pack. We help you collect invoices, tracking, correspondence and any proof eBay may need.
- Appeal writing. A clear, factual appeal that explains the cause, the fixes already made and how it will not recur.
- Follow-up. We help you respond to eBay's replies and requests for more information.
- Prevention plan. Practical changes to protect the account once it is back.
What we will not do
- We will not promise or guarantee reinstatement or a timeline.
- We will not suggest opening new or linked accounts to get around a restriction. That breaks eBay's rules and can make things permanent.
- We will not use fake documents or misleading statements. Honest appeals work best.
What to send us
- The suspension or restriction email (a screenshot is fine).
- Your eBay username and which eBay site you sell on.
- What you sell and where you source it.
- Any previous appeals or replies from eBay.
Do not send passwords. We never need your login details to review your case. Read our guide on what to do in the first 24 hours.
Frequently asked questions
No. Only eBay can reinstate an account. We improve your chances by identifying the cause and presenting a clear, honest appeal with evidence.
It depends on the reason and the account history. Some cases are reviewed within days; others take longer or are not reversed. We will give you an honest estimate after reviewing your notice.
No. Never share your password. We work from the notice, your evidence and the information you give us.
Send us the decline message. Sometimes a different approach, better evidence or addressing the real root cause makes a difference, but we will be upfront about whether there is a realistic path.